Taking part in a season
Send your El Buen Fin registration for review or turn on Christmas and New Year, and stop taking part whenever you want.
For your page and your cars to take on a season's colors, you first take part in it. El Buen Fin requires your business to be registered as a participant on its official site; Christmas and New Year doesn't require registration.
Before you start
- Go to PanelTemporadas ("Panel > Seasons") and tap the season's card.
- For El Buen Fin, first register as a participant at elbuenfin.org. Registration is free and done with your business's RFC (tax ID). Have your registration proof ready as a PDF, JPG, or PNG under 10 MB.
El Buen Fin: send your registration
Register for El Buen Fin
Under «Participación» ("Participation"), tap «Registrarme en elbuenfin.org» ("Register at elbuenfin.org") if you haven't yet. It opens in another tab.
Upload your proof
Under «Comprobante de registro» ("Registration proof"), choose your file. While it uploads you see «Subiendo comprobante…» ("Uploading proof…"); when it's done, its name appears with «Cambiar archivo» ("Change file") in case you picked the wrong one.
Add your folio, if you have it
In «Folio o liga de tu registro» ("Folio or link to your registration", optional), type the folio number or the link El Buen Fin gave you.
Confirm and send
Check «Confirmo que mi negocio está registrado como participante de El Buen Fin 2026» ("I confirm my business is registered as a participant in El Buen Fin 2026") and tap «Enviar a revisión» ("Send for review"). While it's sent it says «Enviando…» ("Sending…").
When it's sent you see «Recibimos tu registro. En cuanto lo revisemos verás aquí el resultado.» ("We received your registration. As soon as we review it you'll see the result here."). The Cliquéalo team checks that the proof belongs to your business and to this edition.
Your registration is under review. Below it you see when you sent it and your proof, with «Ver» ("View") and «Cambiar» ("Change").
What you can do: Get your cars ready now; nothing shows on your page until we approve it.
We reviewed your registration and everything is in order. In your panel, the season shows the official El Buen Fin sign.
What you can do: Mark your cars and, if you have credit plans, their promotion.
Something didn't add up. You see the team's notes with what needs fixing.
What you can do: Fix it, upload the proof again, and tap «Enviar a revisión» ("Send for review").
Christmas and New Year: turn it on
Under «Participación» ("Participation"), turn on «Activar Navidad y Fin de Año en mi lote» ("Turn on Christmas and New Year on my lot"). It saves right away and you see «Activaste Navidad y Fin de Año. Tu página tomará sus colores durante la temporada.» ("You turned on Christmas and New Year. Your page will take on its colors during the season."). No registration needed.
Stop taking part
Tap «Dejar de participar» ("Stop taking part")
In a season without registration you can also turn the switch off.
Confirm
You see «¿Dejar de participar en …?» ("Stop taking part in …?"). Your page and your cars go back to their usual colors and your customers stop seeing your season offers. Your prices and perks stay saved in case you come back. In El Buen Fin, to come back you'll have to send your registration again.
When you confirm you see «Dejaste de participar. Tu página vuelve a sus colores de siempre.» ("You stopped taking part. Your page goes back to its usual colors.").
Scenarios
The usual case
We approve you before it starts
You send your registration in October, we approve it, and you get your cars ready. From the season's announcement your page shows it's coming and, on the day it starts, it takes on its colors and its offers.
Something doesn't work the first time
We approve you after the season started
As soon as we approve it, your page and the cars that apply take on the season until it ends.
Worst case
We reject your registration
You see «No pudimos aprobar tu registro.» ("We couldn't approve your registration.") with the notes. Fix what we asked and send it again.
Special case
The season already ended
Nothing can be changed anymore. You see «Participaste» ("You took part") or «No participaste» ("You didn't take part") and how your cars ended up.
Errors and how to fix them
What you see · Registration proof
«Sube un archivo PDF, JPG o PNG.»
Upload a PDF, JPG, or PNG file.
What it means. The file isn't an allowed type.
What to do.
- Save your proof as a PDF, JPG, or PNG and upload it again.
What you see · Registration proof
«Tu comprobante debe pesar menos de 10 MB.»
Your proof must be under 10 MB.
What it means. The file is too large.
What to do.
- Export a lighter PDF or a lower-resolution photo and upload it.
What you see · Registration proof
«No pudimos subir tu comprobante. Intenta de nuevo.»
We couldn't upload your proof. Try again.
What it means. The file didn't finish uploading.
What to do.
- Check your connection and choose it again.
What you see · Registration proof
«Subiste muchos archivos en poco tiempo. Espera un rato y vuelve a intentarlo.»
You uploaded many files in a short time. Wait a while and try again.
What it means. You uploaded too many files in a row.
What to do.
- Wait a while and upload it again.
What you see · Participation, when sending
«Confirma que tu negocio está registrado como participante.»
Confirm your business is registered as a participant.
What it means. The confirmation box isn't checked.
What to do.
- Check the box and tap «Enviar a revisión» ("Send for review").
What you see · Participation, when sending
«No pudimos leer tu comprobante. Vuelve a subirlo.»
We couldn't read your proof. Upload it again.
What it means. The file you uploaded can't be opened or is no longer there.
What to do.
- Tap «Cambiar archivo» ("Change file"), upload it again, and send.
What you see · Any change in a finished season
«Esta temporada ya terminó. Puedes ver cómo te fue, pero ya no se puede cambiar.»
This season already ended. You can see how it went, but it can't be changed anymore.
What it means. The season closed.
What to do. Nothing; wait for the next season.
What you see · Any change
«No tienes permiso para cambiar las temporadas de este lote.»
You don't have permission to change this lot's seasons.
What it means. Your role doesn't have the permissions for seasons.
What to do.
- Ask the lot's owner or an admin to give you «Editar perfil de agencia» ("Edit agency profile") or «Editar publicaciones de la agencia» ("Edit agency publications").
What you see · Any change
«No pudimos guardar el cambio. Vuelve a intentarlo.»
We couldn't save the change. Try again.
What it means. Something failed while saving.
What to do.
- Try again in a moment.