Cliquéalo Help Center
Hi! How can we help?
Everything you can do on Cliquéalo, explained step by step: what every status, notice and sound means.
- Getting startedCreate your account, choose how you sell and get to know your dashboard.
- List a carPhotos, price, details and what happens after you publish.
- Your inventoryWhat each status means and how to move your cars.
- Plans and paymentsUpgrade or downgrade, the trial without a card, payments and charges.
- Your dealership and teamDetails, branches, invitations and permissions.
- Homes and real estateList and manage houses, apartments and land.
- FinancingBanks, credit products and simulations.
- Customers and messagesMessages, WhatsApp, appointments, quotes and credit.
- MercadoLibre and other channelsConnect your accounts and sync your cars.
- Lo hacemos por ti (We do it for you)Our team works your account with you.
- Buy a carSearch, save, contact sellers and simulate a loan.
- Your account and securitySign-in, identity and privacy.
- Sounds, notices and errorsWhat every sound, notice and message means.
- GlossaryThe words we use, explained.
Cliquéalo Academy
Learn with videos
Short videos and guides to buy, sell and run your dealership. Earn badges and the Academy certificate.
- 23 lessons
- 5 courses
Popular articles
- Publish a car step by stepPublish a car with the cliquealo.mx/anuncia wizard or with the panel form, and understand every screen until it goes live.
- Car statusesWhat each status chip in your inventory means, who changes it, and what you can do in each one.
- Change plansHow moving up and down a plan works, and how each case is charged.
- Review and rejectionsHow a car is reviewed before it's published, why it gets rejected, what each reason means, and how to fix it or ask for another review.
- Invite your teamInvite salespeople, managers, and administrators to your agency, resend or cancel invitations, and accept an invitation you received.
- Mercado Libre in CliquéaloWhat you can do with your Mercado Libre account from Cliquéalo, what gets synced, and how to publish, answer, and follow up.
- Trial without a cardHow your lot's free trial works, how to add your card, and what happens if it ends without one.
- SoundsListen to each Cliquéalo sound, when it plays, what it means, and how to turn it off.
- Verify your identityGet the verified check for your agency or your profile, what you need in each case, and what each status means.
Didn't find what you were looking for?
Write to us and we'll help. If your plan includes Lo hacemos por ti (We do it for you), your Cliquéalo team replies within your package's response time.
Contact Cliquéalo