Recover your password
Request a link by email and choose a new password when you don't remember yours.
If you don't remember your password, request a link to change it. If your account has a passkey or code sign-in, you can also sign in with those without recovering anything.
Steps
Open "Reset password"
On "Sign in", after entering your email, tap "Forgot password?".
Enter your email
Fill in "Email" and tap "Send code". The button changes to "Sending...".
Check your email
You see "Check your email." and the message "If an account exists for that email, you will receive a recovery code.". For security, the message is the same even if the email has no account.
Open the link in the email
It takes you to "New password" ("Choose a secure password to sign back in."). Fill in "Password" and "Confirm password", with at least 8 characters.
Tap "Update password"
The button changes to "Saving...". When it's done you see "Password updated." and you go back to "Sign in" to sign in with your new password.
The usual case
Something doesn't work the first time
The email doesn't arrive
Check spam and promotions, and that the email address is spelled correctly. You can request another link, but if you request many in a row the button shows a countdown in seconds and unlocks when it ends.
Worst case
The link no longer works
You see "Invalid link" and "Request a new link to reset your password.". Tap "Send another link" and repeat from step 2.
Special case
You remembered it halfway through
Tap "Sign in" next to "Remembered it?" and sign in as usual.
Errors and how to fix them
What you see · Reset password
«Enter a valid email.»
What it means. The email is missing the @ or is incomplete.
What to do. Fix it and tap "Send code" again.
What you see · Reset password or New password
«Too many emails. Wait a moment and try again.»
What it means. You requested many emails in a short time.
What to do. Wait for the button's countdown to end and try again.
What you see · Reset password
«We could not send the code.»
What it means. The email didn't go out.
What to do. Try again in a few minutes.
What you see · New password
«Password must be at least 8 characters.»
What it means. The new password is too short.
What to do. Use 8 characters or more.
What you see · New password
«Passwords do not match.»
What it means. The two fields are not the same.
What to do. Use "Show password" and type them the same way.
What you see · New password
«This link is invalid or has expired.»
What it means. The link expired or you already used it.
What to do. Request another one from "Reset password".
What you see · New password
«We could not change the password.»
What it means. Something failed while saving.
What to do. Try again. If it happens again, request a new link.