Cliquéalo Help Center
Getting started

Register your agency and pay

Choose your plan, enter your lot's name, create your account, and finish the payment to activate your agency.

This is how you sign up your lot or agency. The free plan is activated instantly as an individual profile; paid plans are activated when the payment is confirmed. You see the prices, billing periods, free days, and how many publications each plan allows on screen when you choose; they depend on the plan. See Plans and payments.

Would you rather try before paying?

If you create your account and choose «Lote o agencia» ("Lot or agency"), you activate your lot with a trial without a card. See Welcome when you create your account and Trial without a card. From the welcome, «Prefiero ver los planes» ("I'd rather see the plans") and «Ver planes» ("See plans") bring you to the quick sign-up.

There are two ways to do it. Both end the same way.

This is the one that «Empezar» ("Start"), «Elegir» ("Choose"), and «Empezar gratis» ("Start free") open on the pages for lots and real estate agencies. One question per screen, with a progress bar at the top and an arrow to go back.

«Elige tu plan» ("Choose your plan")

Each plan shows its name, «Hasta N publicaciones» ("Up to N publications"), and its price. The free plan says «siempre» ("always"). If a plan has several billing periods, choose yours with the buttons below. Tap «Continuar» ("Continue").

Enter the name

With the free plan the question is «¿Con qué nombre publicas?» ("What name do you publish under?"); with a paid one, «¿Cómo se llama tu lote?» ("What's your lot called?"). At the top you keep the plan summary with «Cambiar» ("Change") in case you want another. If the plan comes with free days, the summary says «$0 hoy, luego» ("$0 today, then") and the price.

«Crea tu cuenta» ("Create your account")

«Es el último paso.» ("It's the last step."). Sign in with «Continuar con Google» ("Continue with Google") or fill in «Tu nombre» ("Your name"), «Tu correo» ("Your email"), and «Contraseña (mínimo 8)» ("Password (at least 8)"), and tap «Continuar». If you already have an open session, this step doesn't appear.

«Confirma tu correo» ("Confirm your email")

Enter the 6-digit code you received and tap «Confirmar» ("Confirm"). «Si no llega en un minuto, revisa spam o promociones.» ("If it doesn't arrive in a minute, check spam or promotions."). You have «Reenviar código» ("Resend code") and «Cambiar correo» ("Change email").

Activation or payment

With the free plan you see «Activando tu cuenta…» ("Activating your account…"). With a paid one, «Abriendo el pago seguro…» ("Opening secure payment…") and we take you to Stripe's payment page.

What you chose is saved in this browser for up to 7 days. If you leave to sign in or to Google, when you come back you continue where you left off.

The summary note

It tells you what will happen depending on the plan:

  • Free: «Activamos tu cuenta al instante. Sin tarjeta, sin permanencia.» ("We activate your account instantly. No card, no commitment.").
  • With free days and no card: «No se cobra hoy. Activaremos tu agencia sin pedir tarjeta para iniciar el periodo gratis.» ("No charge today. We'll activate your agency without asking for a card to start the free period.").
  • With free days and a card: «No se cobra hoy. Stripe pedirá tarjeta y activaremos tu agencia al confirmar el método de pago.» ("No charge today. Stripe will ask for a card and we'll activate your agency when the payment method is confirmed.").
  • Paid: «Te llevamos a un pago seguro. Al confirmar, activamos tu agencia automáticamente.» ("We take you to a secure payment. Once confirmed, we activate your agency automatically.").

What happens after payment

When you finish on Stripe you come back to Cliquéalo.

What you seeWhat it meansWhat to do
«Procesando tu pago…» ("Processing your payment…")The payment is being confirmed. It usually takes a few seconds.Reload the page in a moment or go to your panel with the button below.
«¡Nombre está activa!» ("Name is active!", with your agency's name) and «Recibimos tu pago, creamos tu organización y te enviamos un correo con la confirmación.» ("We received your payment, created your organization, and sent you an email with the confirmation.")Your agency is active.Use «Crear publicación» ("Create publication"), «Mi panel» ("My panel"), or «Ver mi escaparate» ("View my storefront").
«¡Nombre está activo!» ("Name is active!", with your public name) and «Tu cuenta gratuita ya está lista.» ("Your free account is ready.")Your free individual profile is active.Use «Crear publicación», «Mi panel», or «Ver mi perfil» ("View my profile").

You'll never see the green active-agency checkmark unless the payment is confirmed.

Payment confirmed

Plays when your payment is confirmed and your agency is activated.

If you cancel the payment

If you leave the payment page without paying, you go back to the form with the notice «Cancelaste el pago. Tus datos quedaron guardados; vuelve a intentar cuando quieras.» ("You canceled the payment. Your details were saved; try again whenever you want.").

The usual case

Paid plan with no hiccups

You choose a plan, name your lot, create your account, confirm your email, pay on Stripe, and come back to «¡Nombre está activa!».

Something doesn't work the first time

The payment takes a while to confirm

You come back to «Procesando tu pago…». Wait a few seconds and reload. Don't pay again.

Worst case

The payment couldn't be opened

In the quick sign-up you see «No pudimos continuar» ("We couldn't continue") with the reason and the «Reintentar» ("Retry") button. If it keeps failing, use «Escríbenos» ("Write to us").

Special case

You already have an advertiser account

We take you to your panel with the notice «Ya tienes una cuenta de anunciante.» ("You already have an advertiser account."). If you arrived with a promotion to pay, you see «Ya tienes cuenta de anunciante» ("You already have an advertiser account") with your accounts: choose one with «Continuar pago» ("Continue payment") or open it with «Abrir» ("Open").

Errors and how to fix them

What you see · Quick sign-up, «Crea tu cuenta»

«Ya tienes cuenta con ese correo. Inicia sesión y seguimos donde te quedaste.»

You already have an account with that email. Sign in and we'll pick up where you left off.

What it means. That email is already registered.

What to do. Tap «Inicia sesión» ("Sign in"). When you sign in you go back to the sign-up with your plan and your name saved.

What you see · Quick sign-up, «Confirma tu correo»

«Código incorrecto o vencido.»

Incorrect or expired code.

What it means. The code doesn't match or has expired.

What to do. Tap «Reenviar código». You'll see «Código reenviado.» ("Code resent.").

What you see · When submitting the registration

«Confirma tu correo antes de crear tu cuenta o iniciar un pago.»

Confirm your email before creating your account or starting a payment.

What it means. Your email isn't confirmed yet.

What to do. Confirm it with the code and try again.

What you see · When submitting the registration

«Necesitas iniciar sesión para crear tu cuenta de anunciante.»

You need to sign in to create your advertiser account.

What it means. Your session closed.

What to do. Sign in and go back to the registration.

What you see · Full form

«Indica un correo de contacto válido.»

Enter a valid contact email.

What it means. The «Correo de contacto *» is empty or misspelled.

What to do. Fix it.

What you see · Full form

«El nombre comercial es obligatorio.»

The business name is required.

What it means. Your lot's name or your public name is missing.

What to do. Fill it in. The limit is 120 characters; if you go over it you see «El nombre no puede exceder 120 caracteres.» ("The name can't exceed 120 characters.").

What you see · When submitting the registration

«Plan no disponible.»

Plan not available.

What it means. The plan you chose is no longer active. You may also see «Precio de plan no disponible.» ("Plan price not available.").

What to do. Reload the page and choose another plan.

What you see · Registration with a promotion

«La promoción o intención de pago ya no está vigente.»

The promotion or payment intent is no longer valid.

What it means. The promotion you arrived with expired or doesn't match the plan. You may also see «La promoción no corresponde al plan seleccionado.» ("The promotion doesn't match the selected plan.") or the notice «La promoción ya no está vigente o el plan cambió. Elige un plan disponible para continuar.» ("The promotion is no longer valid or the plan changed. Choose an available plan to continue.").

What to do. Choose an available plan and continue without the promotion.

What you see · When submitting the registration

«No pudimos abrir la página de pago. Intenta de nuevo.»

We couldn't open the payment page. Try again.

What it means. The payment couldn't be prepared. You may also see «No pudimos iniciar el pago.» ("We couldn't start the payment.").

What to do. Try again. If it happens again, write to us from Contact.

What you see · When submitting the registration

«El sistema de pagos no está disponible. Contacta al equipo.»

The payment system isn't available. Contact the team.

What it means. We can't take online payments right now. In the full form you may see «Pagos no disponibles» ("Payments unavailable"). If the plan can't be paid online you see «El plan elegido no está disponible para pago en línea. Contacta al equipo.» ("The chosen plan isn't available for online payment. Contact the team.").

What to do. Choose the free plan or write to us from Contact.

What you see · When submitting the registration

«No pudimos verificar la solicitud. Recarga la página e intenta de nuevo.»

We couldn't verify the request. Reload the page and try again.

What it means. We couldn't confirm that the request came from a person.

What to do. Reload the page and submit again.

What you see · Quick sign-up

«Planes bajo consulta»

Plans on request

What it means. There are no plans available to purchase online.

What to do. Tap «Hablar con el equipo» ("Talk to the team").