Get to know your panel
What's on your panel's home, in the side menu, in the top bar, and in the apps menu, and how to build your board.
Your panel is where you manage everything after you sign in. It has four parts: the side menu, the top bar, the «Autos» ("Cars") / «Casas» ("Homes") switch, and the content of each section.
Watch it on video · 0:24Tour the Cliquéalo panel and open your settingsCliquéalo Academy · Your agency and your teamHome
When you enter you see «Hola» ("Hi") and your name, and below it the access you're signed in with, for example «Acceso como Vendedor particular.» ("Access as Individual seller."), «Acceso como Dueño de agencia.» ("Access as Agency owner."), or «Acceso como Vendedor de agencia.» ("Access as Agency salesperson.").
Depending on your account, these may appear at the top:
- «Haz tu primera publicación» ("Make your first publication"), if you don't have any yet.
- «Vender como lote» ("Sell as a lot", if you sell as an individual) or «Conviértete en agencia» ("Become an agency"), if your plan is free.
- Sofia's buttons: «Preguntar a Sofia» ("Ask Sofia"), «Sugerirme qué sigue» ("Suggest what's next"), and «Resumen de inventario» ("Inventory summary"). See Sofia, the panel assistant.
- The «Estrena tu plan» ("Try out your plan") box, if you just moved up a plan. See Setup.
Below is «Tu panel» ("Your panel"), your board of boxes.
Build your board
Add boxes
Tap «Agregar widgets» ("Add widgets"). In «Arma tu panel» ("Build your panel"; «Toca lo que quieras ver en tu panel. Es tuyo: nadie más lo ve.», "Tap what you want to see in your panel. It's yours: nobody else sees it.") tap each box to turn it on or off.
Arrange them
Tap «Personalizar» ("Customize"). You'll see «Arrastra para reordenar, cambia el tamaño o quita lo que no uses.» ("Drag to reorder, resize, or remove what you don't use."). Each box has the sizes S, M, L, and XL. While it saves, «Guardando…» ("Saving…") appears.
Finish
Tap «Listo» ("Done"). If you want to go back to the original layout, tap «Restablecer» ("Reset") while customizing.
If you remove everything, you see «Tu panel está vacío» ("Your panel is empty") and «Toca «Agregar» para elegir qué quieres ver aquí.» ("Tap Add to choose what you want to see here.").
The side menu
On a computer, the side menu is a strip of icons on the left. When you hover over it, it opens on top of the content and shows the names. With the button at the top («Fijar la navegación», "Pin navigation" / «Soltar la navegación», "Unpin navigation") you keep it open or hide it again; your choice is remembered in this browser.
Which apps you see depends on your account and your role:
| App | What it has | Who sees it |
|---|---|---|
| «Inicio» ("Home") | General overview. | Everyone. |
| «Inventario» ("Inventory") or «Mis publicaciones» ("My publications") | Your cars or properties and their channels. If you sell as an individual it's called «Mis publicaciones». | Everyone. |
| «Citas» ("Appointments") | Visit requests. | Everyone. |
| «Mensajes» ("Messages") | Chats with buyers or interested people. | Everyone. |
| «Interacciones de la tienda» ("Store interactions") | Quotes and customer follow-up. | Agency and individual accounts. |
| «Equipo» ("Team") | Members and internal chat. | Agencies with a team. It doesn't appear in individual accounts. |
| «Lo hacemos por ti» ("We do it for you") | Our team operates your account with agreed hours and response times. | Agencies, for whoever can manage the profile. |
| «Academia» ("Academy") | Videos, guides, badges, and your certificate. It opens the Cliquéalo Academy in the Help Center. | Everyone. |
Your account, your security, your agency, your plan, and your connections aren't in the side menu: they're in the settings window. At the bottom of the side menu are your photo and your name (they open settings) and «Preguntar a Sofia». See The settings window.
On your phone
On a phone there's no side strip. At the bottom you have a bar with «Inicio», two shortcuts for the section you're in, «Sitio» ("Site", goes back to Cliquéalo.mx), and «Ver todo» ("See all"). «Ver todo» opens full-screen navigation, with all your apps, your settings, and Sofia at the bottom. You close it with the X at the top or with Esc.
The top bar
From left to right:
- The Cliquéalo logo: takes you back to the panel's home.
- Your agency or profile name: opens AjustesEscaparate ("Settings > Storefront"). It doesn't appear on small screens.
- Up to three shortcuts, icon only. If you haven't pinned any, they are «Publicar auto» ("Publish car", or «Publicar propiedad», "Publish property", in homes), «Mi inventario» ("My inventory", or «Mis propiedades», "My properties"), and «Leads».
- Notifications. See Sounds and notices.
- «Apps»: the apps menu.
- «Ayuda» ("Help"): takes you to the Help Center, with this manual and the Academy, without leaving your session. On small screens you only see the life-ring icon.
- «Sitio»: takes you to Cliquéalo.mx. On a phone it's in the bottom bar.
- Your photo or your agency's brand: your account menu. See Switch accounts.
Below the bar, on the right, is the «Autos» ("Cars") / «Casas» ("Homes") switch. If your account lacks protection, the security notice appears on the left: «Protege tu cuenta» ("Protect your account") or «Agrega un correo de recuperación» ("Add a recovery email"). On a phone it just says «Seguridad» ("Security"). See Account and security.
The apps menu
Tap «Apps» in the top bar (on a phone it opens as a side panel with «Ve a cualquier app o pide ayuda a Sofia.», "Go to any app or ask Sofia for help.").
- Go to an app: tap it. If you're already there, it says «Ya estás aquí» ("You're already here").
- Search: type in «Buscar apps… (ej. citas, créditos)» ("Search apps… (e.g. appointments, loans)"). With two or more letters it also searches your things, not just apps. Use ↑ ↓ to move, ↵ to open, and Esc to clear. While it searches it says «Buscando…» ("Searching…"); if there's nothing, «Sin coincidencias» ("No matches").
- Pin: each app's pin adds it to your shortcuts («Fijar», "Pin", and the app's name). You'll see, for example, «Citas fijada» ("Citas pinned"). Tap it again to remove it («Citas ya no está fijada», "Citas is no longer pinned"). Apps with a shortcut appear in the top bar, up to three.
- «Ayuda con IA» ("AI help"): «Habla o chatea con Sofia» ("Talk or chat with Sofia"). Opens the assistant.
What you see · Apps menu, when pinning
«Puedes fijar hasta 6 accesos.»
You can pin up to 6 shortcuts.
What it means. You already have 6 apps pinned.
What to do. Remove one with its pin and pin the new one.
What you see · Apps menu, when pinning
«No tienes acceso a esa app.»
You don't have access to that app.
What it means. Your role can't use that app.
What to do. Ask your agency's owner or an administrator for access.
Notices that may appear in your panel
- «Ya tienes una cuenta de anunciante.» ("You already have an advertiser account."): you came from the registration and already had an account.
- «Listo, tu compra ya está activa.» ("Done, your purchase is now active."): your purchase was applied.
- «Estamos confirmando tu pago. Se activa solo en cuanto Stripe lo confirme; no vuelvas a pagar.» ("We're confirming your payment. It activates on its own as soon as Stripe confirms it; don't pay again."): your payment isn't confirmed yet.
- The first time after confirming your email: "Your account is ready".
- If your lot is on its trial without a card, the «Prueba · N días» ("Trial · N days") chip above the content and, in the last days, a yellow notice with «Agregar tarjeta» ("Add card"). The owner and whoever manages billing see them. See Trial without a card.
- If your trial ended without a card, the «Tu cuenta está en pausa» ("Your account is paused") notice with «Reanudar» ("Resume") and the «Reanuda tu suscripción» ("Resume your subscription") window. See Trial without a card.
- When there's something new in the panel, a what's-new window with «Siguiente» ("Next") and «Entendido» ("Got it").
- If you don't have a passkey, an invitation to create one. See Account and security.
The usual case
Agency account
You see all your role's apps in the side menu, your shortcuts at the top, and your board on the home screen.
Something doesn't work the first time
You sell as an individual
The inventory is called «Mis publicaciones», you don't see «Equipo», and in settings your group is called «Mi perfil» ("My profile").
Worst case
You don't see an app you expected
Your role or your plan doesn't include it, or you're in the homes view and that app is for cars only. Switch to «Autos» or ask your agency's owner for access.
Special case
Homes view
In «Casas» the text talks about properties and interested people, and the settings window shows fewer sections: the car-only ones don't appear. See The settings window.